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Office Administration

Course Overview

The Office Administration course is designed to equip professionals with the essential skills and knowledge required to manage office operations efficiently. Covering key aspects such as workflow management, document creation, cybersecurity, inventory control, AI tools and event planning, this course prepares participants to handle administrative tasks with confidence and proficiency.

Employment & Career Path Opportunities

Upon completing this course you can explore roles such as Office Administrator, Executive Assistant, Administrative and HR Officer, Receptionist etc.

Duration

2 weeks – 4 weeks (flexible)

Prerequisites

A basic understanding of business concepts and knowledge and proficiency in the use of computer technology for a variety of tasks and roles.

Course Description

This course is designed to introduce students to the core processes and practices of effective office administration. It covers essential topics including workflow management, records and document management, cybersecurity fundamentals and business document creation.

Additionally, students will explore modern workplace tools such as SharePoint and MS Planner, along with practical applications of AI, inventory management, meeting facilitation and event planning.

Successful students will acquire the skills necessary to optimise administrative systems, streamline office processes and handle digital and physical documentation efficiently.

Upon completion, participants will be well-prepared to support dynamic office environments and contribute to improved operational performance.