A Survival Guide for New Project Managers
Okay, deep breaths! The email has landed in your inbox – the one with the subject line that made your heart skip a beat: “Project Lead: Project Poise”. Congratulations! You have been recognised for your skills, hard work and experience. The dedication has finally paid off and now you’re at the helm of a real live project. Exciting? Definitely! Scary? If we are being honest, a little bit.
Don’t worry, that knot and nervous feeling is perfectly normal. Leading your first project can feel like you have the lives of people in your hands and a single mistake or misstep can ruin things. And the thought of that happening is absolutely nerve wrecking. But fear not, fellow newbie, this is your survival guide – your friendly voice in the dark wilderness of project management, here to not just help you survive but thrive.
The Initial Whirlwind (And How to Ground Yourself)
That first week (or even month) can feel like constant information overload. Everyone’s talking about deliverables, timelines, stakeholders… it’s a whole new language, which you are actually used to but the use of it in real time scares you! So, let’s talk about how to navigate this.
Don’t feel pressured to have all the answers immediately. Your first priority is to understand the environment. Read up on any existing project documentation, meeting minutes or background information you can get your hands on.
Make sure you clearly understand the project goals. Doing this helps you see the project in a better light. Now you are aware of what the goal is, what you are trying to achieve, what problem you are solving and why the project is important. If this isn’t still crystal clear, schedule a meeting with your sponsor or manager to get clarity.
Schedule introductory meetings with your team members and key stakeholders. Understand their roles, their expectations and their concerns. Active listening is your superpower here. Ask open-ended questions and genuinely listen to the responses.
Having a timeline can be incredibly helpful. It keeps you focused because you have an overview of the project and are aware of the major phases.
Communication is Your Oxygen (Don’t Hold Your Breath!)
Clear and consistent communication is the lifeblood of any project, especially when you’re new to the role.
Over-Communicate-Initially: When in doubt, lean on the side of over-communicating. Keep your team and stakeholders informed of progress, challenges and any decisions made. Regular updates, even short ones can prevent misunderstandings and build trust. Pay close attention when others are speaking. Ask clarifying questions to ensure you understand their perspective. When you speak, be clear, concise and avoid unnecessary information whenever possible. Make communication simple, do so in easy man terms.
Schedule regular team meetings (even if they’re short stand-up) to discuss progress, roadblocks and the next steps. Additionally, schedule one-on-one check-ins with team members to understand individual progress and address any concerns.
Key decisions, action items and changes to the plan should be documented in writing and shared with relevant stakeholders. This creates a clear record and helps avoid “he said, she said” situations.
Prepare for the Bumps | They Will Happen
No project is ever perfectly smooth. Expect some turbulence along the way and here’s how to handle it:
Scope Creep is Real! Guard and share the no-go areas to every stakeholder – those little extra tasks or features that weren’t in the original plan can quickly derail your project. Be vigilant in identifying and managing scope changes. If a new request comes in, assess its impact on the timeline, budget and resources and get approval before incorporating it.
Deadlines are Guidelines – until they are not! Understand the difference between a soft deadline and a hard deadline. Communicate clearly about deadlines and proactively flag any potential delays as early as possible. Don’t wait until the last minute to deliver any sort of news, especially bad news.
Team members might have disagreements and stakeholders might have conflicting priorities. Your role is to facilitate constructive dialogue and help find solutions that work for the project. Be the calm in the storm. Focus on the issue, not the personalities.
You are not expected to have all the answers. Lean on your manager, experienced colleagues or mentors for guidance. Asking for help is a sign of strength, not weakness. It shows you’re committed to doing the best job possible.
Essential Soft Skills | The Secret Sauce
Technical project management skills are important, but your “people skills” will be just as crucial, if not more so, especially as a new leader.
Be Empathetic and Understanding. Try to see things from your team members’ and stakeholders’ perspectives. Understand their motivations and challenges. A little empathy goes a long way in building rapport and trust.
Keep your team motivated, especially during challenging times. Recognise their contributions and celebrate successes, no matter how small. Acknowledging people’s effort makes them feel seen and appreciated.
Approach challenges with a solution-oriented attitude. Focus on identifying the root cause of problems and working collaboratively to find effective solutions.
Develop strong organisational skills to manage tasks, deadlines and information effectively. Learn to prioritise what’s most important and delegate tasks where appropriate.
Learning & Growing (Your Project Management Journey)
Your first project is a huge learning opportunity. Embrace it! It doesn’t have to be perfect; it just has to show you got the job done.
Take some time each week (or even daily) to reflect on what’s going well and what could be improved. What did you learn? What would you do differently next time?
Don’t be afraid to ask for feedback from your team and stakeholders. It’s invaluable for your growth as a project manager.
Acknowledge and celebrate the milestones and successes of your project. You and your team are working hard!
You’ve Got This!
Leading your first project is a significant step in your career. It will be challenging at times, but it will also be incredibly rewarding and as time goes on, you develop your own blueprint for working on projects and excelling at them. Remember to stay organised, communicate clearly, be adaptable and don’t be afraid to ask for help. Embrace the learning process, trust your instincts and know that with each project you lead, you’ll gain valuable experience and confidence. Welcome to the deep end. You’re going to do great!